Courtesy Limousine does not confirm reservations nor do they respond to phone calls and emails. My travel agent called after I had attempted to obtain a confirmation, the next morning I recieved a confirmation. This is not acceptable to me. When I make a reservation a month in advance I expect a confirmation!! A trip to the airport for an long trip is not something you want to leave to chance that maybe the driver will show!!! If they live up to name of Courtesy, they should show common courtesy and respond to customers in a timely fashion. That is not a few days before trip....not a lot of time to make other arrangements.
When I called to report this to the company, the driver answered (he said he was the owner of the company) and said, "I didn't cut anybody off. All I can do is apologize. I had a situation come up." When I said that safety should be his first priority as he drives a large vehicle, he continued to make excuses. And drive crazy.
Courtesy Limousine is the best in Nashville for being on time and professional. Will takes pride in giving excellent service. I have used Courtesy for the past couple of years for airport transportation.
I had booked a holiday lights tour with Courtesy Limo to surprise my girlfriends coming to town for a first time visit. I unexpectedly suffered a loss in my family and regretfully had to cancel our reserveration. Will was extremely understanding and refused to take any sort of deposit, even with the last minute cancellation. I am very appreciative of his professionalism and understanding. I will definitely contact Will and Courtesy Limo for his limo services in the future!
I watched a stretch Escalade limo owned by this company cut across three lanes of the interstate in order to get off at an exit. After that, the driver continued to weave back and forth through traffic and exceed the speed limit.
They are truly professional in Music City...the drivers are professional & courteous and the selection of vehicles is great. The only company I use when in Nashville. Highly recommended.
If they drive like this to get to you, how would they drive with you in the car?
Courtesy Limousine Service is a US Clothing Store based in Dickson, Tennessee. Courtesy Limousine Service is located at 205 E Rickert St, Dickson, TN 37055, USA.
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