If you value your computer, then do not take it to Scott's!
i'm using the repaired computer right now.
competent, quick and reasonable.
My 5 year old 27" iMac's hard drive crashed a few weeks ago so I hauled it in a giant suitcase through the mall all the way into Nashville. They said they wouldn't touch my data and wanted to charge $250 to just remove my hard drive and give it to me...literally opening the screen and handing me a busted hard drive. You can't make this stuff up. Not to mention actually ordering and installing a new hard drive, paying someone else across the street to transfer it to that hard drive and all sorts of other ridiculous fees for a grand total of over $800. In a desperate, last ditch effort, I stopped by Scott's Computers before buying a completely new system. They laughed when I mentioned the other guys' charges (rightfully so), and said they'd get to work. $200 out the door! No catch, no gimmicks, just awesome customer service. It took several days to download all of the busted hard drive data and they updated me halfway through which I appreciated. They were such life savers! Highly recommended for any computer or tech needs.
title says it all.
I had a problem with my laptop turning/logging off. I took it to Scotts to be fixed. They charged a $25 diagnostic fee which is average. When they called me to pick it up, they had done a "tune up" and charged me $85 dollars for it. When I got it home, my laptop had several new programs on it. My old programs were missing. They had replaced my Norton antivirus with avast! and other programs I had never heard of. It ran slower than when I took it in to them. The sound refused to work and some websites (such as Netflicks) refused to work at all. It was worse than the original problem. I took it back the next day and they failed to fix even the problems they had created. They have completely wrecked my laptop and I will never go there again. DO NOT GO TO SCOTT'S!!!
I am from Charlotte TN and I took my Galaxy Note II (2) and needed the cracked glass replaced. The 16 year old that was working there took my phone in and destroyed the phone beyond repair. They did not take responsibility for their actions and did not replace my phone. They also charged me $25 dollars for the "diagnostic". I went to Quick iFix in Coolsprings and they informed me that the 16 yo did not know how to do a glass only separation of a Galaxy device properly and damage the entire LCD assembly. Now i am out a $600 dollar phone. DO NOT GO HERE!!!!
I received efficient, polite, fair and knowledgeable service from Scott's Computers.
Scott S Computers is a US Electronics Store based in Dickson, Tennessee. Scott S Computers is located at 204 N Main St #4, Dickson, TN 37055, USA.
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