They claim to pride themselves on 5 star customer service? You think being in this profession you would have learned how to tell vulnerable people difficult things. I hope someone shows you more grace and compassion in your hour of need than you showed me, Roger. It won't be difficult to do.
I have recently come under some hard times with medical bills, and my credit score has suffered. I called to see if it would be possible to get a loan for my upcoming wedding without another hard pull on my credit, considering my excellent payment history.
I have been a customer for a year and have only missed one payment when I was having surgery. I pay well over the minimum every single month.
The manager I spoke with, Roger or Robert, said that wouldn't be possible because of bank rules and that he was sorry there was "nothing he could do." I asked even with my payment history they couldn't even give me the benefit of the doubt? He said, "no." My question is: what do you have to do to be treated well?
Heights Finance Corporation is a US Finance company based in Dickson, Tennessee. Heights Finance Corporation is located at 261 Dickson Plaza Dr, Dickson, TN 37055, USA.
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