I was initially speaking with Amber (who was very sweet and helpful) around 10am who took my initial information over the phone to get the process started, but soon ended up with Tonya due to Amber being with another customer when I got there. I was already skeptical of Tonyas attitude from earlier that day on the phone and it was no better in person. I almost walked out just to keep from dealing with Tonya. I was told I qualified for a loan, to bring in my license, a piece of recent mail to prove my address and my check stubs. It all went down hill when I walked through those doors. After an already long day at work, a medical bill that I had received that same day, was not good enough for proof of address (apparently there is a list of specific mail they need: utilities, bank statements, etc. Which was not specified earlier in the day.) Then, for whatever reason, because my pay periods at work are the 15th & 30th, every check is different, which caused a hassle to tally up. & after all was said and done, they needed collateral (which was also never specified at the beginning of this.) I do not own anything they needed me to own in order to list collateral. I spent my entire day with this company innorder to get a loan, and an hour that evening sitting at a desk just to walk out empty handed and my credit score be lowered due to a credit report being ran to even qualify for this loan. I could've taken my business elsewhere & saved alot of time. I dont feel as though they communicated business very well and the customer service personality was lacking.
Regional Finance is a US Finance company based in Dickson, Tennessee. Regional Finance is located at 121 Henslee Dr Suite H, Dickson, TN 37055, USA.
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